FAQs
Travelling is best done with a Maleta trolley bag. It offers every functionality you need to travel comfortably.
Maleta luggage offers high-quality, premium trolley bags at competitive prices, making them an affordable option for travellers without compromising on quality. We aim to provide excellent value for money by combining premium materials and innovative features with reasonable pricing. You can also take advantage of our seasonal discounts and special offers to make your purchase even more budget-friendly.
The length of your journey and the amount of luggage you intend to bring will determine the size of your travel trolley. A compact travel trolley will do if your journey is only planned to last one or two days. Carry a medium-sized trolley bag if your trip will last three to four days; if you will be gone for an extended period of time and need to bring additional items, go for a larger size.
Different materials can be used to make travel trolleys, and each has advantages that vary based on the characteristics and intended purpose. The following materials are frequently used: fabric, ABS, polycarbonate, polypropylene, and aluminium.Since every material offers a unique set of benefits, the optimal option will rely on things like cost, weight, durability, and preferred style.
A few important elements to consider when choosing a travel cart might improve your trip considerably. For added security, a TSA lock is essential for security. Choosing a trolley bag that is lightweight is beneficial because it complies with airline weight regulations. Durability is crucial, so choose a trolley made from robust materials. Additional security against theft is provided by anti-theft zippers. To keep things tidy and orderly, a wet-dry compartment is helpful for keeping wet or dirty goods apart from the rest of your belongings. 360-degree rotating spinning wheels offer enhanced manoeuvrability for more ease of use. Lastly, for comfortable holding and pulling, a telescopic handle with height-adjustable settings is must. When combined, these features make travelling safer, easier, and more pleasurable.
Maintain regular cleaning and preserve your travel trolley from harm to maintain it in good shape. Use a cover or luggage protector to keep it safe when travelling, clean it with a moist cloth and mild soap.
Check the warranty and contact the customer support mail.If it’s a minor issue , many luggage repair shops can fix common problems like broken wheels or handles.
Product orders must be processed within 48 hours after the purchase. You will receive tracking information via registered mail as soon as the order is shipped. 7 business days are anticipated for shipment.
Shipping is free across India.
Returns are accepted for products within 7 days of delivery. In your profile section, you have the option to request a return. For further information, refer the section on returns and cancellations (link)
If you wish to cancel an order prior to shipment, please contact us via mail at customersupport@themaleta.com or via phone +91-7219527796. We will reimburse the entire amount paid. Order cancellation requests must be made within 24 hours of the order being placed. Refer to the returns and cancellations section for more details.(link)
Our goal is to make our premium bags easily accessible to all travellers. Our Bags are available on Maleta website, www.themaleta.com, as well as a number of well-known marketplaces, such as Amazon, Flipkart, and Jiomart, sell our luggage.
Maleta trolley Bags are water-resistant , but not all are fully waterproof.Always check the product specification for details.
Yes, Maleta has trolley bags made entirely of 100% Polypropylene, ensuring durability, lightweight design, and resistance to impacts and harsh conditions. Polypropylene is known for its strength and flexibility, making it an excellent choice for high-quality travel luggage.
ABS (Acrylonitrile Butadiene Styrene)
Material: ABS is a common thermoplastic known for its toughness and impact resistance.
Features: It is lightweight and cost-effective. However, it is not as durable as some other materials.
Usage: Often used in less expensive hardside luggage ranges or combined with other materials to improve durability and reduce cost.
PC (Polycarbonate)
– Material: Polycarbonate is a molded thermoplastic that is popular for its durability and resilience.
Features: It is lighter than aluminum and offers high impact resistance. When impacted, PC flexes to absorb the shock and then returns to its original shape.
usage: Used in premium hardside luggage due to its strength, flexibility, and range of color and pattern options.
PP (Polypropylene)
Material:Polypropylene is a thermoplastic polymer and the lightest of the three materials.
Features:Features: It offers excellent impact resistance and is very resilient. PP is often chosen for its balance of protection and lightweight properties.
Usage : Ideal for travellers who need sturdy yet lightweight luggage. It is known for its durability and is commonly used in high-end luggage collections.
Severe humidity will cause the luggage to deteriorate. Every bag kept in a basement or attic needs to be periodically taken out of storage, opened, and allowed to air out. This will assist in preventing the formation of mildew due to humidity. It also helps to keep the case itself resilient in the typical way. For optimal storage, smaller bags can be nestled inside larger ones.
Capacity of each luggage is mentioned in the description of the product. Please refer to the shop section for the same.
Capacity of each luggage is mentioned in the description of the product. Please refer to the shop section for the same.
The standard dimensions for luggage bags typically fall into three categories: small (cabin luggage), medium (check-in luggage), and large (check-in luggage). Here are the common sizes:
1. Small (Cabin Luggage):
– Dimensions : Typically around 20 inches (height).
– Usage: Suitable for carry-on or hand luggage.
– Weight Capacity: Can hold weight from 8 kg to 10 kg.
2. Medium (Check-in Luggage):
– Dimensions : Typically around 24 inches (height).
– Usage: Ideal for shorter trips where more space is needed than cabin luggage can
provide.
– Weight Capacity: Can hold weight from 15 kg to 20 kg.
3. Large (Check-in Luggage):
– Dimensions : Typically around 28 inches (height).
– Usage : Suitable for longer trips requiring more packing space.
These dimensions are standard for most luggage brands and provide a good guideline for selecting the right size based on your travel needs. However, it’s always recommended to check the specific dimensions and weight restrictions of the airline you are travelling with, as they can vary.
– Weight Capacity : Can hold weight from 25 kg to 30 kg.
Considerations
● Airline Policies: Each airline has its own policies regarding baggage size and weight. It’s important to check the specific requirements of the airline you are flying with.
● Destination : It depends on the destination you are travelling to , whether it is a domestic or international tour.
● Ticket Type: The baggage allowance can also depend on your ticket type (e.g., economy, business, first class).
● Frequent Flyer Status: Some airlines offer additional baggage allowances to frequent flyer members or those with higher status levels.
Special Items
● Sports Equipment, Musical Instruments, and Other Large Items: Airlines usually have specific rules and allowances for these items. It’s best to check with the airline in advance.
Overweight and Oversized Baggage
● Fees: If your baggage exceeds the allowed size or weight, you may be subject to additional fees. These fees can be quite high, so it’s advisable to stay within the limits or check the fees in advance.
Always verify with your airline before your trip to avoid surprises at the airport.
A combination lock, often referred to as a combination lock or dial lock, is a security device used to secure luggage. It typically does not require a key and can be set to a specific combination of numbers. This type of lock is commonly used on luggage and offers a basic level of security to prevent accidental opening and deter theft.
1. Setting the Initial Combination:
– Default Code : The lock is usually preset to open at 0-0-0.
– Resetting the Combination : Before setting your own combination, make sure the lock is open
and set to the default code.
2. Setting a New Combination :
– Step 1 : Turn the dials to the default code (0-0-0) or the current combination if it has been
changed previously.
– Step 2 : Push the reset button (usually located on the side or bottom of the lock) towards the
outside using a pen or similar object.
– Step 3 : While holding the reset button, turn the dials to your desired combination (e.g.,
8-8-8).
– Step 4 : Release the reset button. Your new combination is now set.
3. Locking the Bag :
– Step 1 : Close the zipper pulls into the lock mechanism.
– Step 2 : Turn the dials away from the set combination to lock the bag.
4. Opening the Lock :
– Step 1 : Turn the dials to your set combination.
– Step 2 : Pull the release button or mechanism to open the lock.
Tips for Using a Combination Lock:
– Memorize Your Combination : Always remember your combination or keep it written in a
secure place.
– Check the Lock: Before traveling, ensure the lock functions correctly by opening and closing it
a few times.
– Security: Normal locks are primarily for preventing accidental openings. For higher security,
consider using a TSA-approved lock, especially for international travel.
Troubleshooting:
– Forgotten Combination : If you forget the combination, you may need to consult a locksmith.
– Non-Responsive Lock : If the lock does not open with the correct combination, ensure you are
aligning the numbers precisely. Dust or debris can sometimes cause the lock to stick.
Our warranty does not cover wrong setting of combination locks.
TSA Lock: A TSA (Transportation Security Administration) lock is a special type of luggage lock
that can be opened by Custom agents using a universal master key. This feature allows Custom
agents to inspect and re-lock your luggage without damaging the lock, which is especially
useful for travellers to and from the foreign countries.
How to Use a TSA Lock:
1. Setting the Initial Combination:
○ Default Code: TSA locks are typically preset to open at 0-0-0.
○ Resetting the Combination: Before setting your own combination, make sure
the lock is open and set to the default code.
2. Setting a New Combination:
○ Step 1: Turn the dials to the default code (0-0-0) or the current combination if it
has been changed previously.
○ Step 2: Locate the reset button or pinhole. This is usually a small button on the
side or bottom of the lock.
○ Step 3: Push the reset button (a) using a pen or similar object until you hear a
‘click’ sound or the button stays depressed.
○ Step 4: While holding the reset button, turn the dials to set your desired
combination (e.g., 8-8-8).
○ Step 5: Release the reset button. Your new combination is now set.
3. Locking the Bag:
○ Step 1: Close the zipper puller into the lock mechanism.
○ Step 2: Turn the dials away from the set combination to lock the bag.
4. Opening the Lock:
○ Step 1: Turn the dials to your set combination.
○ Step 2: Pull the release button or mechanism to open the lock.
Tips for Using a TSA Lock:
● Memorize Your Combination: Always remember your combination or keep it written in a
secure place.
● Check the Lock: Before travelling, ensure the lock functions correctly by opening and
closing it a few times.
● Security: While TSA locks are convenient, they are still susceptible to tampering.
Consider additional security measures for valuable items.
Troubleshooting:
● Non-Responsive Lock: If the lock does not open with the correct combination, ensure
you are aligning the numbers precisely. Dust or debris can sometimes cause the lock to
stick.
Using the TSA Key:
● For Custom Agents Only: The small keyhole on a TSA lock is for Custom agents to
open the lock using their universal master key. This keyhole cannot be used by
travellers.
Benefits of TSA Locks:
● Ease of Inspection: Custom agents can inspect your luggage without breaking the lock.
● Travel Compliance: TSA locks are accepted by airport security worldwide.
● Protection: They provide a good level of security for your belongings while allowing
necessary inspections.
Our warranty does not cover the wrong setting of TSA locks.
Maleta is an online brand that delivers premium luggage bags across India. We don’t have any physical stores.
We offer a Three year warranty on our products. See the section on warranty policy for further details.
By sending an email with the necessary information to customersupport@themaleta.com, you can utilise your warranty. For more information, please see the section on warranty policies.
Maleta offers a range of discounts and promotions to ensure that our premium luggage is accessible to all. We provide discounts upto 20% . We also offer seasonal coupons and special promotions. To stay up to date with our latest offers and exclusive deals, follow us on social media. For bulk purchases or corporate orders, please contact our customer service team to inquire about special discounts.
You can apply the given coupon code at checkout.
